Reading Pup


PLEASE ENSURE THAT YOU CAREFULLY READ THE TERMS OF THIS READING PUP END USER CONSENT UNDERTAKING, BEFORE SIGNIFYING YOUR ASSENT THERETO. YOU AGREE AND ACCEPT THE TERMS OF USE SET OUT BELOW.

Terms of Use

Updated and Effective as of: 21s May, 2021

Welcome to Reading Pup!

Thank you for using Reading Pup, an edtech platform enabling schools to provide digital learning resources to its students.

This Agreement sets forth the terms and conditions for the use of https://readingpup.com and/ or the mobile application of ‘Reading Pup’ (hereinafter referred to as “Reading Pup Platform”) which is the property of and operated by Reading Pup, a company incorporated under the Companies Act, 2013, and having its registered office at 101-C, Shiv House, Hari Nagar Ashram, New Delhi, Delhi 110014 (hereinafter referred to as “Reading Pup” or “we” or “us”).

  • In order to use the Services, you must agree to the Terms of Use (“ToU”). You may not use the Services if you do not accept these ToU.
  • You shall not use the Services and may not accept the ToU if you are a minor (i.e., of age below eighteen (18) years) except with a prior permission of a parent, guardian, teacher or School. By accepting these ToU, you confirm that you have been given such permission. Where the Subscriber enters into this agreement for the benefit of any Non-Subscriber and allows such Non-Subscriber to avail of the Services, the Subscriber shall be deemed to have read out and explained these ToU and Privacy Policy fully to the Non-Subscriber, and further that the Subscriber shall at all times be liable for any and every action or omission of such Non-Subscriber’s usage of the Site. Wherever applicable, the Subscriber shall be liable for all conditions, consents, obligations, notices and covenants contained in these ToU notwithstanding the fact that actual user of the Services may be a Non-Subscriber.   
  • You must agree to the Services by creating an account for receiving Services at the Reading Pup Platform. 

By accessing or using any version of Reading Pup Platform on any compatible device, you agree to be bound by the ToU and the Privacy Policy, as posted elsewhere on Reading Pup Platform. You will be subject to the rules, guidelines, policies, terms, and conditions applicable to the Service that is provided by Reading Pup Platform and they shall be deemed to be incorporated into this ToU and shall be considered as part and parcel of this ToU. Your continued use of the Reading Pup Platform shall be constituted as your acceptance to the ToU, as revised from time to time. 

For the purposes of these ToU, the following terms shall have the meanings set out below:

“Non-Subscriber” shall refer to any person (including minor) who is not a Subscriber and has access to the Site and/or Services under the control and supervision of a Subscriber.

“Subscriber” or “you” shall refer to any person or entity who wishes to open an Account on the Reading Pup Platform and avail of the Services in accordance with these ToU either for himself/herself/itself or for the benefit of any Non-Subscriber.

“School” shall mean the educational institution established under the applicable laws and shall include its principal, teachers, members of the staff and any other person authorized by the School to access the Reading Pup Platform. For the purpose of these ToU, a School shall be deemed to be a Subscriber and these ToU shall be binding on all Schools. 

“End User” shall refer to any person who has access to the Reading Pup Platform and/or Services, including Subscriber and Non-Subscriber.

 

  1. End User Consent Undertaking

You wish to access or use the content and Services (as defined below) made available to you by Reading Pup through Reading Pup Platform. In order to enable Reading Pup to provide you the Services, Reading Pup requires access to your personal information. Accordingly, you hereby, irrevocably and unconditionally:

  1. authorise  and give your consent to Reading Pup and its associates (or any other officer(s)/ manager(s)/ agent(s)/ employee(s) duly authorised by Reading Pup) to access, record, use, process and retain copies of the information provided by you directly on the Reading Pup Platform or through the School authorised by you or such other information that relates to you and is generated during the course of our Services (“Personal Information”), including but not limited to name, email address, unique school enrollment number, contact number and address; 
  1. certify that the Personal Information provided by you is true and correct to the best of your knowledge as of this date;
  1. acknowledge that the access and use of the Personal Information is subject to these ToU, Privacy Policy and all other documentation referred therein;
  1. agree and acknowledge that username and password of your Account are personal to you. You shall not transfer your Account and you will be responsible for the activities associated with your Account;
  1. acknowledge and undertake that Reading Pup shall not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your Account’s login credentials. If you suspect any unauthorised use of your Account, you shall immediately notify Reading Pup;
  1. agree to receive transactional and/or promotional communications from us via email, telephone, SMS and chat. If you, at any time, wish to discontinue receiving communications from Reading Pup, you agree to notify Reading Pup by email;
  1. agree to indemnify and hold harmless Reading Pup in the manner set out in these ToU, for and against any and all claims and/or damages, arising from or in connection with: (i) any misrepresentations or omissions made with respect to your Personal Information; or (ii) facilitating access to a third-party to the Reading Pup Platform; and
  1. agree to co-operate with Reading Pup in executing and delivering all such instruments and documents and any other actions as may be required by Reading Pup, from time to time, in connection with this End User Consent Undertaking and to undertake all such acts on your behalf as may be necessary for such purpose.

 

  1. Description of Services 
  1. Reading Pup, through the Reading Pup Platform, facilitates Schools in providing quality education to the students enrolled with them through the usage of electronic books, assessment exercises and other tools that the School may subscribe for (“Services”). The ToU set out herein govern the provision of Services by Reading Pup and the acceptance of such Services by the Subscribers. 
  1. Access to the Reading Pup Platform is sold on a subscription model to Schools who further enable its employees and students to benefit from the Services provided by the Reading Pup Platform. The terms of payment for the Services, refunds, pricing, renewal of subscription and cancellation thereof shall be governed by the agreement entered into between the School and the Reading Pup.
  1. To use the Services, you will need to have the following: (a) a compatible device; (b) a working internet access; and (c) a valid Account on Reading Pup Platform. The Subscriber is responsible for obtaining access to the Reading Pup Platform and such access may involve incurring third party fees (such as internet service provider’s fees). By making use of Reading Pup Platform and furnishing personal/ contact details, the Subscriber hereby agrees that he/ she is interested in availing the Services provided through the Reading Pup Platform. 

Reading Pup, constantly endeavours to provide best possible experience to its End Users. Therefore, it reserves the right, at any time, at its sole discretion, to change, update or otherwise modify these ToU without any prior notice. End User hereby agrees to install and update the software installed on its device from time to time and acknowledge that Reading Pup will only be able to provide Account support for the Reading Pup Platform if the relevant software(s) are updated from time to time.

The End User herein agrees and acknowledges that the continued access and use of the Reading Pup Platform following any such change constitutes the agreement to follow and be bound by these ToU, as updated or modified. For this reason, we encourage you to review these ToU each time you access and use the Reading Pup Platform. 

 

  1. Content Ownership

The Content on the Reading Pup Platform consists of both material generated or procured by Reading Pup and those that have been collated and consolidated by Subscribers. While Reading Pup makes reasonable assessment of Content before uploading the same on the Reading Pup Platform, Reading Pup does not bear any responsibility regarding the accuracy or relevance of the Content particularly when such Content has been uploaded on the basis of third party sources. In the course of availing the Services or generally on the Reading Pup Platform, the End User may find Content that is incomplete, not up to date, confusing or not compatible with laws of India. The End User agrees that Reading Pup is not liable or responsible for any damage/harm/injury/loss caused (whether directly or indirectly) by the use of such Content. Subscriber’s (or Non-Subscriber's) use of the Content on the Reading Pup Platform and availing of the Services shall at all times be at his/her own risk.  

The End User herein agrees and acknowledges that the information provided hereunder can be shared with the partners of Reading Pup, to the extent such information is required for the provision of Services (or its improvement thereof) to the End Users. With respect to such material provided on Reading Pup Platform, the End User grants Reading Pup a perpetual, irrevocable, non-terminable, worldwide, royalty-free license to use, process and store such information for provision of Services to the End User. 

The End User herein agrees and undertakes that the personal data/ information provided herein, including, but not limited to Personal Information: (i) are provided with the consent of such End User at his/ her own accord; and (ii) belongs to such End User only. For avoidance of doubt, the End User herein further agrees that the information provided to Reading Pup does not include anything to which the End User does not have the full right to grant the license specified herein. The End User herein further agrees and acknowledges that it shall carry the complete ownership, along with the liability associated therewith, for the information/ content provided by it to Reading Pup and at no point time shall Reading Pup take any responsibility and/ or assume any liability for any content that is submitted by the End User. 

 

  1. Intellectual Property Policy
  1. All of the content on the Reading Pup Platform, including, without limitation, the page headers, images, illustrations, graphics, audio clips, video clips or text, digital books, assessment exercises, reports generated, trademarks, tradenames (“Content”), constitute our and our licensors’ intellectual property. Copyright laws in all applicable jurisdictions protect Reading Pup Platform and the Content.
  1. The End User may access the Reading Pup Platform, avail of the features and facilities and utilize the Reading Pup Platform for your personal or internal requirements only. You are not entitled to duplicate, distribute, create derivative works of, display, or commercially exploit the Content, features or facilities, directly or indirectly.
  1. Reading Pup and its licensors, if any, are the sole owners of the underlying software and source code associated with Reading Pup Platform and all the trademarks, copyright and any other intellectual property rights of any nature in the Reading Pup Platform. 

 

  1. End User Account, Passcode and Security
  1. The End User understands and acknowledges that he/ she is responsible for maintaining the confidentiality of the password and your account created on the Reading Pup Platform either directly by you or by School on your behalf (“Account”) and is fully responsible for all activities that occur under your password or Account. The End User further agrees to: (a) immediately notify us of any unauthorized use of his/ her passcode or Account or any other breach of security; and (b) ensure that the End User exits from its Account at the end of each session. We cannot and will not be liable for any loss or damage arising from the failure, if any, to comply with this Clause 5 (End User Account, Passcode and Security).
  1. The End User hereby acknowledges that the deletion of Reading Pup Platform from the device and / or stopping access of Reading Pup on website or other media, do not constitute termination of your Account and agree to undertake the process detailed herein in order to complete de-registration. If and when you are desirous of having your name and other details removed from the records of Reading Pup, immediately upon receiving your written request to that effect Reading Pup shall remove and delete all such information. You hereby agree acknowledge that the removal/ deletion of your details from Reading Pup Platform does not constitute the termination of your obligations, if any, to the Reading Pup.

 

  1. License and Site Access
  1. Reading Pup Platform enables the End Users to gain access to certain Content. Therefore, the Services provided herein grant you a restricted, non-transferable, license to access, download and use Reading Pup Platform on a device, which you own or control, to avail the functions and features in accordance with these ToU.
  1. Your usage of Reading Pup Platform will necessitate you to provide to us certain Personal Information, which shall be collected and maintained as per the terms laid down in our Privacy Policy, which is available here.
  1. We shall not mediate or attempt to get involved in and resolve any disputes or disagreements, if any, inter se between you and third party/ies.

 

  1. Customer Communications
  1. The End User herein agrees and undertakes that the acceptance of the ToU implies the express consent to be contacted by us, our agents, representatives, affiliates, or anyone calling on our behalf at any contact number, or physical or electronic address provided by you while registering your Account. The End User herein further agrees to be contacted by us in any manner, including without limitation: (i) SMS messages (including promotional and transactional messages), (ii) WhatsApp or instant messenger messages; (iii) calls using pre-recorded messages or artificial voice; (iv) calls and messages delivered using auto telephone dialing system or an automatic texting system; (v) internet telephony or voice over internet protocol; (vi) email id entered at the time of creation of account or updated at any time later on; and (vii) notifications sent via Reading Pup Platform. Automated messages may be played when the telephone is answered, whether by you or someone else. In the event that an agent or representative calls, he or she may also leave a message on your answering machine, voice mail, electronic messages or send one via SMS (including, promotional and transactional messages). The End User also agrees to receive promotional materials and/ or special offers from Reading Pup Platform. The End User further agrees that Reading Pup reserves the right to make the details of the End User available to Reading Pup’s partners and such End User may be contacted by such Reading Pup’s partners for information through email, telephone and/ or sms, for the purposes of collection of additional information pertaining to the Services availed by the End User. 
  1. The End User certifies, warrants and represents that the telephone numbers and/or email addresses and any other information that has been provided to us is his/ her own and is true, accurate, current and complete. The End User represents that it is permitted to receive calls at each of the telephone numbers that have provided to us and emails at each of the email addresses that have been provided to us. The End User herein agrees and undertakes to notify us whenever he/ she stops using a particular telephone number and/or email address.

 

  1. End User Guidelines
  1. The End User herein agrees and undertakes to not use the Reading Pup Platform for any purpose that is unlawful under any applicable laws and/or in violation of the terms of these ToU and our Privacy Policy. The End User shall not use the Reading Pup Platform in any manner that could damage, disable, overburden, or impair our server, or any network(s) connected to any Reading Pup server, or interfere with any other party’s use and enjoyment of the Reading Pup Platform. The End User shall not attempt to gain unauthorized access to any functions and features, other user accounts, computer systems or networks connected to Reading Pup Platform, in any manner, including, through hacking, password mining or any other means. The End User shall not obtain or attempt to obtain any materials or information through any means which is not intentionally made available through the Reading Pup Platform. 
  1. Reading Pup Platform is made available to you for your own personal and non-commercial use alone except with the prior permission of the Reading Pup. You shall not: (i) make and/or distribute copies of Reading Pup Platform or any deliverable generated by Reading Pup; (ii) attempt to copy, reproduce, alter, modify and/or reverse engineer the Reading Pup Platform; (iii) create derivative works of the Reading Pup Platform; (iv) attempt to tamper with the security of the Reading Pup Platform; (v) make unauthorized copies of any Content available on the Reading Pup Platform; (vi) upload content that condones, promotes, contains, or links to warez, cracks, hacks, their associated utilities, or other piracy related information, whether for educational purposes or not; (vii) upload content that infringes any copyrights, trademarks, patents, trade secrets or other intellectual property of any person or entity; (viii) upload content that is racist or otherwise extremely offensive to others, including content that aggravates, harasses, threatens, defames or abuses others; (ix) upload or display content that exploits images of children under 18 years of age; and/or (x) upload binary files or executable code.

In the event of any such usage by a Subscriber or a Non-Subscriber through the Subscriber’s Account, the Subscriber shall be liable for losses incurred by Reading Pup and/ or any other party, as the case may be. Further, Reading Pup reserves the right to restrict, suspend, or terminate an End User or Subscriber’s Account and this agreement if Reading Pup reasonably believes that an End User or Subscriber may be in breach of this agreement or any law in force or are generally misusing the Services.

  1. The End User agrees and acknowledges that any and all operations emanating from his/ her device shall be assumed to have been initiated by the End User. The End User agrees and undertakes to not use any other person’s account at any time, without the permission of the account holder and Reading Pup. 
  1. The End User shall not copy, reproduce, distribute, or create derivative works of our Content that is available on the Reading Pup Platform. Also, the End User shall not reverse engineer or reverse compile our technology that is available on the Reading Pup Platform, including, without limitation, as may be associated with the Reading Pup Platform from time to time.
  1. You shall request Reading Pup, to block the Account immediately for the Account, if your device has been lost or stolen.
  1. The End User herein agrees and acknowledges that he/ she shall be responsible for any and all activities that occur in the Account held by such End User. The End User agrees and undertakes to notify Reading Pup immediately of any unauthorized use of the Account or any other breach of security. In any event, the End User herein agrees and acknowledges that Reading Pup shall not be liable for any loss to the End User owing to negligent actions or a failure on your part to inform Reading Pup, within a reasonable time, i.e. twenty four (24) hours, about loss or theft of your device and/or any unauthorized access in your Account, either with or without your knowledge.
  1. Reading Pup shall make all reasonable efforts to ensure that your information is kept confidential. However, Reading Pup shall not be responsible for any disclosure or leakage of confidential information and/ or loss or damage of the device due to theft, negligence or failure on your part to practice safe computing.
  1. End User shall ensure that while using the Reading Pup Platform, the applicable laws, rules and regulations, shall at all times, be strictly complied with by such End User and Reading Pup shall not be liable in any manner whatsoever for default of any nature, by the End User, regarding the same.

 

  1. Indemnification

The End User herein agrees and undertakes to protect, defend and indemnify Reading Pup and hold Reading Pup and its representatives harmless from and against any and all claims, demands, causes of action, damages, losses, damages, costs and expenses, including attorneys’ fees, arising from or related to your access and use of or conduct on Reading Pup Platform, any activity related to your account by you or any other person, any content that you submit to, post on or transmit through the Reading Pup Platform, your breach of these ToU including any of the express or implied representations and warranties, your infringement or violation of any rights of another, or termination of your access to the Reading Pup Platform. We reserve the right to assume, at our sole expense, the exclusive defence and control of any such claim or action and all negotiations for settlement or compromise, and you agree to fully cooperate with us in the defence of any such claim, action, settlement or compromise negotiations, as requested by us. The terms of this provision will survive any termination or cancellation of these ToU or your use of the App.

 

  1. Disclaimer: Liabilities and Warranties
  1. Reading Pup Platform and the functions and feature therein are provided on an “as is” and on an “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
  1. Reading Pup shall make reasonable efforts to make available the Reading Pup Platform (along with the functions/ features associated therewith) at all times, to the End User. However, we make no warranty that the Reading Pup Platform shall meet your requirements, be uninterrupted, timely, secure, and/or error free. Further we do not make any warranty as to the results that may be obtained from the use of the functions and features or as to the accuracy, reliability and/or quality of the output derived therefrom. For avoidance of doubt, the contents of the Reading Pup Platform and the Services provided hereunder may include inaccuracies/ errors. We do not guarantee the accuracy of and disclaim all liability of any possible errors or other inaccuracies relating to the information/ description of information pertaining to content published on Reading Pup Platform. Reading Pup makes no representation about the suitability of the information published, software used Services on Reading Pup Platform for any purpose. 
  1. Reading Pup shall not be liable for the loss and/or damage of the confidential information or data of the End User arising as a result of an event or a series of related events, that is beyond the control of Reading Pup, including failures of or problems with the internet or part of the internet, attempted hacker attacks, hacker attacks, denial of service attacks and/or viruses or other malicious software attacks or infections.
  1. Any material downloaded or otherwise obtained through the Reading Pup Platform is done at your own discretion and risk and you are solely responsible for any damage to your device or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from us through or from the service will create any warranty not expressly stated in these ToU.

 

  1. Disclaimer of Online Availability, Impressions and Click-Throughs

In addition to other disclaimers and limitations set out herein, there are no guarantees and no warranties regarding online availability, impressions and click-through of https://readingpup.com, its mobile application (if any), and any material, information, links or content presented on the webpages of Reading Pup Platform. Reading Pup Platform may be unavailable for online access at any time.

 

  1. Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE ACCESS, USE OR PERFORMANCE OF READING PUP PALTFORM’S FUNCTIONS AND FEATURES (INCLUDING, BUT NOT LIMITED TO, THE RELIANCE OF END USER UPON OPINIONS APPEARING ON READING PUP PLATFORM, ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES AND SERVICES OBTAINED THROUGH READING PUP PLATFORM; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OR USE OF READING PUP PLATFORM) OR FOR INTERRUPTIONS, DELAY, ETC., EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF DAMAGES RESULTING FROM THE COST OF GETTING SUBSTITUTE FACILITIES ON THE READING PUP PALTFORM, ANY PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE READING PUP PALTFORM, UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA STATEMENTS OR CONDUCT OF ANYONE ON THE READING PUP PALTFORM, OR INABILITY TO USE THE READING PUP PALTFORM, THE PROVISION OF OR FAILURE TO PROVIDE THE FUNCTIONS AND FEATURES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. THIS CLAUSE SHALL SURVIVE IN PERPETUITY.

 

  1. Severability

If any provision of these ToU is held to be illegal, invalid or unenforceable under any present or future applicable laws: (a) such provision will be replaced with another, which is not prohibited or unenforceable and has, as far as possible, the same legal and commercial effect as that which it replaces; and (b) the remaining provisions of the ToU will remain in full force and effect and will not be affected by the illegal, invalid, or unenforceable provision or by its severance here from.

 

  1. Termination

Reading Pup may terminate the use of the Reading Pup Platform at any time without the requirement of giving any prior notice of termination to the End User. Upon termination, the rights and license granted to the End User herein shall terminate and the End User must cease all access or use of the Reading Pup Platform.

 

  1. Waiver

Any failure on the part of Reading Pup to require performance of any provision of these ToU shall not affect its right to full performance thereof at any time thereafter, and any waiver by Reading Pup of a breach of any provision hereof shall not constitute a waiver of a similar breach in the future or of any other breach.

 

  1. Assignment

The End User shall not assign or transfer any rights, obligations, or privileges that it may have under these ToU, without the prior written consent of Reading Pup. Subject to the foregoing, these ToU will be binding on the successors and permitted assignees of Reading Pup. Any assignment or transfer in violation of this clause will be deemed null and void.

 

  1. Independence from Operator

Reading Pup Platform is independent of any operating system on which it is located. Reading Pup Platform is not associated, affiliated, sponsored, endorsed or in any way linked to any operating system including, without limitation, Apple, Google, Android or RIM Blackberry (each being an “Operator”).

The activity of downloading, installation, access to or use of Reading Pup Platform is also bound by the terms and conditions of the Operator. End User and Reading Pup acknowledge that these ToU are concluded only between the End User and Reading Pup, and not with an Operator. The responsibility arising, if any, to the extent set out in these ToU, shall be that of Reading Pup and not the Operator.

Reading Pup is solely responsible for providing any maintenance and support services with respect to the Reading Pup Platform as required under applicable law and the Operator has no obligation whatsoever to furnish any maintenance and support services or address any claims (made by the End User or third party), if  any, with respect to Reading Pup Platform. In the event of any third party claim that the Reading Pup Platform or the possession/ use thereof infringes third party’s intellectual property rights, Reading Pup shall be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim; provided such infringement was caused by Reading Pup.

The End User must comply with any applicable third-party terms of agreement when using the Reading Pup Platform. For avoidance of doubt, the End User must ensure that the use of Reading Pup Platform is not in violation of device’s agreement or any wireless data service agreement. End User and Reading Pup agree that the relevant Operator, and that Operator’s subsidiaries, are third party beneficiaries of these ToU, and that, upon the acceptance of these ToU , that Operator will have the right (and will be deemed to have accepted the right) to enforce the terms of these ToU against the End User as a third party beneficiary thereof.

 

  1. Validity of ToU

These ToU shall apply when the End User creates an account and shall remain valid and binding on such End User for so long as the End User maintains or accesses the Account. Further, the School agrees and (a) accept these ToU for and on behalf of all End Users associated with the School; and (b) warrants to Reading Pup that it has legally bound all End Users to these ToU and has sought their consent for subscribing to the Services and providing their Personal Information to the Reading Pup.

 

  1. Governing Law and Dispute Resolution

These ToU (and by extension, the Privacy Policy), along with the rights and obligations hereunder, and all matters arising under/ in connection herewith, including the construction, validity, performance or termination of these ToU shall be governed and construed in accordance with laws of Republic of India. By using Reading Pup Platform, the End User hereby irrevocably consents to the exclusive jurisdiction and venue of courts in New Delhi, India.  

In the event of any dispute/ difference of any kind arising out of or in connection with these ToU, a Reading Pup’s designated representative shall promptly and in good faith negotiate with the End User to arrive at an amicable resolution and settlement of the dispute/ difference. In the event the Parties fail to reach on an amicable resolution or settlement within a time period of thirty (30) days, such dispute or difference shall be referred to a sole arbitrator mutually appointed by the Reading Pup and you. The arbitration proceedings shall be held and governed by the provisions of (Indian) Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be held at New Delhi, India. 

 

  1. Queries/ Inquires

In case of any query/ inquiry pertaining to the usage of Reading Pup Platform, please email us at admin@campfirelearning.app.

 

  1. Permission for web linking

If you link to the Reading Pup Platform, you may only link to the home page, and the link must be in plain text, unless otherwise approved in writing by Reading Pup. Any such link must not damage, dilute or tarnish the goodwill associated with Reading Pup and/or any Reading Pup’s intellectual property, nor shall the link create the false appearance that your web site or organization is sponsored, endorsed by, affiliated or associated with Reading Pup, and you may not “frame” the Reading Pup Platform. You shall not link to Reading Pup Platform from any web site that is unlawful, abusive, indecent or obscene, that promotes violence or illegal acts or that is otherwise inappropriate in Reading Pup’s sole discretion. Reading Pup reserves the right, in its sole discretion, to terminate any link from any web site.

To request permission to place a link from your web site to Reading Pup Platform, please send your name, address, web site URL, and nature of the web site to: admin@campfirelearning.app.

 

  1. Grievance Redressal

In the event of any grievance arising from the usage of Reading Pup Platform, the End Users can address their grievances to the grievance redressal forum of the Reading Pup. In accordance with the provisions of Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Munendra Patanker (support@readingpup.com)